Human-Centered Workflow Architect
Building the workflow intelligence layer for AI.
15+ years designing products and workflows for Fortune 500 companies.
EXPERIENCE ACROSS
Financial Services
Insurance
Healthcare
Government
Enterprise Services
“Neil is great at taking a complex problem, figuring out what’s really going on, and helping teams see both the bigger picture and the details that matter.”
The Future of AI Starts With Understanding Work
Organizations are racing to build agents, automate processes, and deploy copilots.
But before deciding how AI should participate, we need to understand how work actually gets done.
Where are decisions made? What knowledge is required? Where does expertise live? When should humans remain in the loop? And how will we know whether AI is actually improving the work?
These are workflow architecture questions.
Because the future of AI isn't just about better models. It's about better-designed work.
Point5to1™
The workflow intelligence layer for AI.
Because the last half is the hardest part.
Point5to1™ is a human-centered methodology for creating Workflow Intelligence.
It helps organizations understand how work actually gets done, design how humans and AI should collaborate, and produce the specifications needed to build reliable AI systems.
By creating Workflow Intelligence, organizations become AI-ready, enabling them to build and deploy AI reliably, responsibly, and at scale.
From hidden work to AI-ready clarity
Experts
Work depends on people with expert knowledge.
Tacit knowledge
That expert knowledge is rarely documented.
Hidden decisions
Important decisions are made but not explained.
Scattered documents
Information is spread across systems and files.
The result
Inconsistency, risk, stalled AI initiatives, and work that can’t be reliably automated.
Workflow Intelligence
We uncover how work really happens—end to end.
Human–AI Collaboration
We define the right balance of human expertise and AI capabilities.
AI Specifications
We translate workflows into clear, structured specifications your team can build from.
Implementation
Your team implements with confidence—faster, with less risk and rework.
The outcome
Aligned teams, AI-ready workflows, and solutions that deliver real business value.
Work With Me
Building AI-ready organizations through Workflow Intelligence.
Every engagement is delivered through a focused 3-week sprint using the Point5to1™ methodology.
Each sprint produces a complete deliverable that helps your organization become AI-ready by understanding workflows, designing human–AI collaboration, and preparing for reliable AI implementation.
Writing
Thoughts on workflow intelligence, AI, and enterprise design.
I write about workflow intelligence, human–AI collaboration, enterprise design, and what I'm learning while building Point5to1™.
Start a Conversation
Whether you're exploring AI adoption, redesigning complex workflows, or building AI products, I'd be happy to learn more about your organization.